Our Services

Our Services

Get free, impartial and confidential support on a range of issues

WE ARE TRYING TO TRIAGE URGENT APPOINTMENTS SO IF YOUR ENQUIRY IS NON URGENT PLEASE ACCESS OUR SELF HELP SECTION

Visit North West Aberdeenshire Citizens Advice Bureau for support and advice on a number of different topics. Whether you need advice about your money situation, want to make a complaint about faulty goods, or would like to talk to someone about tax credits, we’re here to give you clarity and a positive way to move forward.

Our trained advisers have vast experience in offering advice and guidance when you need it most. Let North West Aberdeenshire Citizens Advice Bureau point you in the right direction.

FOR HELP WITH INCOME MAXIMISATION, INCLUDING BENEFIT ENTITLEMENTS, AND WAYS TO REDUCE EXPENDITURE PLEASE CALL OUR MONEY TALK TEAM ON 0800 085 7145, MONDAY - FRIDAY, 8AM - 6PM

FOR HELP TO CLAIM UNIVERSAL CREDIT PLEASE CALL OUR UC: HELP TO CLAIM HELPLINE ON 0800 023 2581, MONDAY - FRIDAY, 8AM - 6PM

Whatever your issues, we can point you in the right direction

From advice and information on day-to-day issues, through to detailed support and specialist topics, we can help. Here at North West Aberdeenshire Citizens Advice Bureau our specialist advisers can give expert advice on:

Pension Wise

Receive free and impartial government guidance about your defined contribution pension options.
Help to Claim

If you are thinking about claiming Universal Credit for the first time, we can help. Our trained advisers can guide you through the process, whether you're looking for answers...
Welfare Rights

Our Welfare Rights service offers confidential advice and assistance to access benefit entitlement.
Money Advice

We have a specialist debt team who offer a free, confidential debt advice service.
Armed Forces

Get information on what support is available to you and your family, for current and past members of the Armed Forces.
Kinship care

A kinship carer is someone who looks after the child or children of relatives, when the child’s natural parents are unable to do so. This may be an aunt, uncle, grandparent ...
Patient advice

Our Patient Advice & Support Service (PASS) has been specially created to offer free, impartial and confidential advice to patients, their carers and families in Scotland....
Unforgotten Forces

If you’re a past member of the Armed Forces, regular or reserve, or did National Service, North West Aberdeenshire Citizens Advice Bureau can offer advice and guidance on th...
Armed Services Advice Project

The Armed Services Advice Project (ASAP) provides dedicated information, advice and support to members of the Armed Forces Community in Scotland. The service is provided by t...
Money Talk Plus Advice

deliver benefits and welfare rights advice up to level 2. deliver specialist debt and money advice including statutory remedies. Those CABS who are still working towards deli...
Housing

North West Aberdeenshrie are accredited in giving Type 1, 2 aand 3 level of advice . by the Scottish Nationals Standards for Information and Avicee Providers Including Housing...
Debt and Money Advice Service

We offer advice and assistance to clients who would benefit from a financial health check to help ensure they are receiving all the money they are entitled to and not paying o...
Benefit Appeal Help and Representation

We can provide specialist support with mandatory reconsiderations and appeals and, if appropriate, representation at benefit appeal tribunals.

Stay in touch

Call our bureau directly

01888 562495

Legals

Visit Us

Masonic Building, Gladstone Terrace
Turriff AB53 4AT

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North West Aberdeenshire Citizens Advice Bureau
Charity No. SC007159 Registered at: Masonic Building, Gladstone Terrace, Turriff AB53 4AT